Within the statutory period every product can be replaced by others, in case that it is not damaged and used and the cost of returning is onbuyer’s account. The buyer may or may not state the reasons of replacement.
Replacement must be made within the statutory period of 14 days from the receipt of shipment.
In case of deviation from that specification or defect made by us, we agree to replace you the product forthe correct one and by the costs of NINIA ON-LINE shop. The guarantee does not apply in the event of a defect arising as a result of inappropriate use of buyer.
In the case of replacement of the product for another size, the seller is obligated to make a replacement if the product exists on the stock. If you purchased a product for which does not exist the replacement on stock, the seller is obliged to replace for other product on the customer's request, with the possibility ofrefunding the payment or returning the difference in price. In case of lack of options for replacing the goods, the seller is obliged to return the money to the buyer, and the costs of returning are on the buyer’s account.
For accepted complaints, the seller NINIA ON-LINE bears all the transportation costs.
